Política de reembolso

Last updated: September 14, 2026

We want you to love your ClarioNest products. If something isn't right, we're here to help.

Return Window

You have 14 calendar days from the date you receive your order to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Start a Return

To start a return, please contact us at clarionestbusiness@gmail.com with your order number and the reason for your return. We will provide you with instructions on how and where to send your item.

Return Shipping

Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be deducted from your refund.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at clarionestbusiness@gmail.com with photos of the issue, and we will arrange a replacement or refund at no additional cost to you.